Contact Us
Get in Touch with OnlineCraftWala
Have a question, suggestion, or just want to talk about handmade art? We’re all ears (and super friendly too)! Whether you’re a first-time buyer or a returning customer, we’re here to make your experience smooth, creative, and joyful.

54-55, First Floor, Behind ACE City, sector-1, Noida Extension, Greater Noida West, 201306

+91-9315547210

onlinecraftwala2016@gmail.com
🛍️ Bulk & Corporate Orders
Planning a wedding, festive gifting, or looking for handcrafted corporate giveaways? We offer special pricing and customization options for bulk orders.
at onlinecraftwala2016@gmail.com or use the form below to share your requirements.
🎁 Minimum quantity
Minimum quantity, lead time, and sample policies available on request.
🏠 Our Studio
Where creativity comes to life: OnlineCraftWala 54-55, First Floor, Behind ACE City, sector-1, Noida Extension, Greater Noida West, 201306 (Visits by appointment only)
💬Social Media
Join our growing community of craft lovers! Instagram | Facebook | Pinterest | YouTube
❓ Need Help Fast?
Check out our FAQs for answers to common questions about shipping, returns, and more.
We Also Take Custom Orders
FREQUENTLY ASKED QUESTIONS
What types of crafts do you offer at Craft Wala?
We offer a wide variety of handmade and unique crafts including home décor items, DIY kits, personalized gifts, traditional Indian art, and eco-friendly products. All items are made by skilled artisans from across India.
Do you take custom or personalized orders?
Yes! We love creating custom pieces. Whether it’s a nameplate, a handmade greeting card, or personalized gifts for events, we can customize most products to your liking. Just reach out to us with your request.
How long does delivery take?
Orders are usually processed within 1–2 business days. Standard delivery takes about 5–7 business days, depending on your location. For custom orders, delivery timelines may vary based on the design and crafting time.
What if I receive a damaged or incorrect item?
We’re really sorry if that happens! Please contact us within 48 hours of delivery with pictures of the item, and we’ll arrange a replacement or refund as quickly as possible.
Do you ship internationally?
Currently, we ship only within India. However, we’re working on expanding our shipping services soon. Stay tuned for updates.